| I want to report a bug or give feedback... | ||||||||||||||||||||||||||||||||||||||||
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Use the in-game bug report tool, accessible from the pause menu.  Alternately, you can press '/' on your keyboard at any time(even during dialog). Reports come with a screenshot and a savegame so they can be rapidly triaged and fixed. | ||||||||||||||||||||||||||||||||||||||||
| I have a gameplay question, am stuck on a puzzle, or don't know how to progress... | ||||||||||||||||||||||||||||||||||||||||
| The best avenue is join the Discord, where you'll find a welcoming community of players(as well as the developer) who can help you. | ||||||||||||||||||||||||||||||||||||||||
| I have a serious issue, such as a broken save game, I am softlocked, or the game is crashing... | ||||||||||||||||||||||||||||||||||||||||
| For serious problems, email: | ||||||||||||||||||||||||||||||||||||||||
| I'm stuck and can't move! | ||||||||||||||||||||||||||||||||||||||||
First, please report a bug using the in-game bug report tool so I can fix it! If you have unlocked the hand mirror artifact, you may be able to use that. Otherwise, you can temporarily change the difficulty to force the area to reset:
The difficulty change is not persisted anywhere, and will not affect achievements or anything else. Be sure to use the support email if neither of these fix you up. | ||||||||||||||||||||||||||||||||||||||||
| The game is too difficult... | ||||||||||||||||||||||||||||||||||||||||
| Changing your build or approach can be much more effective in this game than in many action RPGs. However, if it's still too difficult, you can switch the difficulty to Narrative in the Game Options at any time. | ||||||||||||||||||||||||||||||||||||||||
| Can I back up my save? | ||||||||||||||||||||||||||||||||||||||||
You can make a copy of your save at any time from the Realms menu, accessible from the title screen: 
By default, saves are stored on disk here:
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| The game is running poorly... | ||||||||||||||||||||||||||||||||||||||||
| Try lowering the quality setting in the Graphics Options or turning on upscaling. You can turn on the Perf HUD setting to display information about the framerate while playing. Additional optimizations and graphical improvements will be made throughout Early Access. If one area or scenario in particular is running poorly on your machine, please use the in-game bug report tool. Note about Ultra: The SSGI and ultra quality volumetrics present in the Ultra setting have a high per-pixel cost, so consider using High if you are running at high resolutions without DLSS/FSR. Lowering the separate Volumetric Quality option may also help.
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